Fact Sheet

About CitiFX Pro

CitiFX Pro was launched in 2008 to provide individual and institutional clients the opportunity to trade FX with a global leader. Citi, the leading global financial services company, has some 200 million customer accounts and does business in more than 100 countries. We provide consumers, corporations, governments and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage and wealth management.

Forex trading at Citi

Citi has traded for over 100 years in the global FX markets.  We serve leading corporations, hedge funds and other investors.  CitiFX Pro offers over 130 currency pairs—this constitutes among the widest set of tradable currencies currently available with any provider. Citi is unique in its global footprint, as well,  with a presence in over 100 countries and trading activity in as many as 60 countries.

Pricing

CitiFX Pro surveys the bid/ask spreads offered by most major margin FX providers frequently and sets its spreads to ensure its pricing is always competitive.

All pricing offered by CitiFX Pro always reflects prevailing levels in the underlying interbank market, assuming normal technology functioning.. Prices do not depart significantly from these prices, unless for circumstances outside our control, such as technology latency

Order Handling

All orders are triggered based on the price feed received by the client. This price feed always reflects the underlying prevailing market prices* (plus/minus the bid/ask spread) with no interference. Some clients have concerns about unexplained spikes or sudden market moves in the price feed that may trigger orders but do not correspond to moves in the underlying market. This is particularly important if spikes trigger the execution of stoploss orders. CitiFX Pro’s pricing feed always reflects the underlying market, assuming normal technology functioning including price latency and the potential effect of mis-feeds in the underlying price contributions.

Platforms

CitiFX Pro offers trading on four platforms:  Desktop, Web, Mobile, and Meta Trader.

Desktop:  CitiFX Pro Desktop is easily downloadable and offers a wide range of features:

• One click execution in over 130 currency pairs including exotics
• Fully customizable workspace
• Powerful charting tools
• Wide range of stop orders and execution tools
• Award-winning CitiFX Market Commentary and Research
• Free streaming news and data

Web:  Clients can view streaming prices and charts for over 130 currency pairs and execute trades via CitiFX Pro Web. CitiFX Pro Web does not require software installation and offers the same features as CitiFX Pro Desktop.
Mobile: All CitiFX Pro clients can benefit from state-of-the-art mobile trading capability using “smart” phones [or web-enabled devices such as iPad.]
Meta Trader 4: Algorithmic traders often use MetaTrader because of the ease of programming and back testing.  The MetaTrader software has a large community of advisors, giving users a vast library of algorithms (Expert Advisors) to enhance their trading.

Best Practices

CitiFX Pro has a strong commitment to implementing and executing best practices in FX trading.  

• Clients have a substantial exposure to their margin FX provider—both in terms of the security of their margin deposit as well as in terms of their day-to-day execution services.
• Clients have commented on the reliability of CitiFX Pro's execution relative to our competitors. We believe it is important to minimize rejections and make every effort to confirm a trade even if the market has moved adversely (up to a certain limit) during the latency period. This reduces rejected trades (trades that are not filled after a buy/sell button has been hit) to a minimum and this is an important factor for clients.
• Citi has established dealing best practices that have been developed over a considerable period of time. CitiFX Pro commits to delivering fair pricing and order handling information.. Importantly, Citi is a regulated bank, operating in over 100 countries globally and incorporating strong control processes to ensure its practices are fair to clients.
• Dealing practices vary significantly among brokers and clients may feel comfortable trading with a counterparty such as Citi that has established strong oversight functions such as compliance and audit.

Institutional Services

CitiFX Pro provides access to the same flexible pricing and institutional-level liquidity that large institutions have, plus trading solutions specific to the needs of small and mid-sized institutions, including:

• Flexible Pricing Model – Highly competitive pricing using either fixed or variable spread models and offering round-the-clock liquidity
• API Solutions – Comprehensive FIX API package for trading, with flexible pricing models based on volume and an easy-to-use software development kit
• Prime Broker – Users of Prime Broker services have the ability to give up trades executed on a Citi platform to their prime broker

Research

Citi is one of the largest providers of FX services to clients the world over. It is also a major player in the global interbank markets. This gives it a unique perspective into the world of FX as well as the factors that influence currency movements. Citi’s FX Market Commentary team incorporates Flow Analysis from its major client-segments, Technical Analysis of FX and allied asset classes, intraday market events and other factors into its publications and updates.

CitiFX Pro Factsheet (PDF)