Our goal is to maintain your trust and confidence when handling personal information about you.
YOU HAVE CHOICES
As a CitiFXPro customer, you have the opportunity to make choices about how personal information about you may be shared. As you consider this, we encourage you to make choices that enable us to provide you with quality products and services that help you meet your financial needs and objectives.
SECURITY OF PERSONAL INFORMATION
The security of personal information about you is our priority. We protect this information by maintaining physical, electronic, and procedural safeguards that meet applicable law. We train our employees in the proper handling of personal information. When we use other companies to provide services for us, we require them to protect the confidentiality of personal information they receive.
Our Online Privacy Statement does not cover information provided to, collected or used on or in connection with any other Citi or affiliated web or social media site or on any third party site that may be linked to CitiFXPro.com. We encourage you to separately read the privacy statement on any such site.
We collect two types of online information: non-personal and personal.
When you visit our CitiFXPro.com website, we may collect the IP Address of the device you use to connect to the Internet. In addition, we may gather information such as what browser and which version of it you're using, the type of operating system you have, and which site you came from. This information helps us provide an online experience that matches your device.
If you simply register to use the CitiFXPro.com website, we will collect certain basic Information about you, such as your name and your e-mail address as you provide them, your log-in password and other information you provide to create a log-in ID, and traffic pattern information. "Traffic pattern information" includes information about which web pages our users access or visit, and how many users log into our websites on a daily basis. Traffic pattern information is only used in its aggregated form.
It's important to note that cookies and pixel tags do not capture any information that can personally identify you.
In addition to the information described in the previous section, we may also gather personal information that you provide to us. To the extent the CitiFXPro.com website allows you to apply to become a customer of CitiFX Pro, additional Information may be requested and collected from you via customer application forms and other forms. Such Information may include, without limitation, Information about your net worth and transactional experience, or Information about you collected from other sources such as consumer reporting agencies. Any such Information collected as a part of such an application process will be used to determine whether such application will be approved or denied.
2. How Do We Use the Information We Collect?
CitiFX Pro may use information collected about and from you for the purpose of communicating with you subsequently via e-mail, sms, telephone, fax or ordinary mail for the purpose, among others, of:
providing you with updated information on CitiFX Pro and related products and services;
verifying your identity;
processing applications by you;
processing transactions by you;
responding to your questions and requests;
communicating with you about your account and activities on the site and, in our discretion, any changes to terms and conditions of use access and use of CitiFXPro.com; and
tailoring advertisements of products and services that are offered to you by Citi.
CitiFX Pro may use information collected about and from you for:
internal business purposes, and
monitoring and ensuring that CitiFX Pro services and products are limited to certain category of users and certain geographical areas.
3. How Do We Share Information?
4. Can You Control Your Information That's Collected and Used Online?
You have the ability to control how your non-personal information is collected and used online.
Request an Opt-out
You may always direct us not to share your Personal Information with third parties, not to use your Personal Information to provide you with information or offers, or not to send you newsletters, e-mails, targeted advertising or other communications by:
contacting us by mail at:
CitiFX Pro 388 Greenwich St. P.O. Box 433 New York, NY 10013
Attention: CitiFX Pro Customer Relations; or
calling us toll-free at 877-265-7781 to inform us of your privacy choices.
Your opt-out request will be processed within 30 days of the date on which we receive it.
You can control whether to accept cookies or not. If you decide to not accept cookies, some features and services on our site may not work properly because we may not be able to recognize and associate you with your CitiFX Pro account(s). In addition, the offers we provide when you visit us may not be as relevant to you or tailored to your interests.
If you would prefer not to accept cookies, you can:
Change your browser settings to notify you when you receive a cookie, which lets you choose whether or not to accept it, or
Set your browser to automatically not accept any cookies.
5. Notice of changes.